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Ch.

Customer Support

Frequently Asked Questions

Choosing the right boat depends on factors like group size, destination, and personal preferences. Consider factors such as comfort, amenities, and the purpose of your charter (e.g., leisure, fishing, or partying).

 For bareboat charters, some regions require a valid sailing license or certification. However, if you’re opting for a crewed charter, no specific qualifications are necessary.

When you charter a boat with a skipper, the skipper (professional captain) handles navigation, safety, and other aspects. You can relax and enjoy the trip without worrying about sailing the boat yourself.

Yes, most charters require a security deposit. It covers any potential damages or losses during your charter. The amount varies based on the boat’s size and value.

Arrive at the designated marina or meeting point at the specified time. The charter company will guide you through the check-in process, including paperwork and boat orientation.

Our platform has a straightforward booking process. You’ll typically select your desired dates, boat, and any optional extras. Follow the steps provided on the website to complete your booking.

Common payment methods include credit/debit cards, bank transfers, and online payment gateways. Check the platform’s accepted payment options during the booking process.

you’ll pay a deposit upfront to secure your reservation. The remaining balance is due closer to your charter date.

Arrive at the designated marina or meeting point at the specified time. Our team will guide you through the check-in process, including paperwork and boat orientation.

Your booking is confirmed once we’ve confirmed the boats availability with the owner and you’ve completed the payment. You’ll get a confirmation email that your charter is successfully booked immediately after paying the initial deposit. Always double-check the details in the confirmation to avoid any misunderstandings.

Optional extras might include water toys (e.g., paddleboards, snorkeling gear), crew services (e.g., chef, hostess), or special requests (e.g., champagne on arrival).

Tide-Turner Support

we’re your lighthouse in the storm. Whether you’re navigating booking inquiries, troubleshooting, or simply seeking advice on the best fishing spots, our crew is standing by.

Get in Touch

Phone: +1 (555) 123-4567.
Email: [email protected].
Live Chat: Chat with our support team directly on our website.

Find Us Here

Visit our office at:
123 Nautical Avenue Marina District Zona Central, Baja California Sur, Mexico

Business Hours

Monday to Friday: 9:00 AM - 6:00 PM (UTC-6)
Saturday: 10:00 AM - 3:00 PM (UTC-6)
Sunday: Closed

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